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User Research and Usability Articles

Usability Testing

  • 5-Second Tests: Measuring Your Site's Content Pages
  • The Evolution of Usability Tests: An Interview with Dana Chisnell
  • Usability Tests in a Nutshell, Part 1: Planning Your Test
  • Usability Tests in a Nutshell, Part 2: Recruiting Users
  • Usability Tests in a Nutshell, Part 3: Creating Tasks
  • Eight Users Is Not Enough
  • Usability Testing Best Practices: An Interview with Rolf Molich
  • Honing Your Usability Testing Skills: An Interview with Ginny Redish
  • Five Techniques for Getting Buy-In for Usability Testing

Business and Product Strategy

  • Creating Passionate Users: An Interview with Josh Porter, Part 1
  • Creating Passionate Users: An Interview with Josh Porter, Part 2
  • Behind the Scenes of WebEx Meet: An Interview with Jon Nakasone
  • Design for Community: An Interview with Derek Powazek
  • The Importance of a Customer-Centric Design Approach: An Interview with Gerry McGovern
  • Goal-Directed Design: An Interview with Kim Goodwin

Innovation

  • Driving Innovation and Creativity Through Customer Data
  • Debunking the Myths of Innovation: An Interview with Scott Berkun

User Research

  • The Truth About Download Time

 

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