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May 6th, 2010

The Evolution of Usability Testing: An Interview with Dana Chisnell

I'm very pleased to share the interview I recently conducted with expert usability practitioner, Dana Chisnell. Dana is the co-author of the wonderful book on usability testing, The Handbook of Usability Testing, 2nd Edition. Dana has been conducting usability tests since 1983 and is one of the world's leading UX experts.

In my conversation with Dana, we discuss how usability tests have evolved over the years, including the emergence of remote testing tools and low fidelity prototyping techniques, such as paper prototyping. Dana also shares indispensable tips on how to get stakeholder buy-in for usability testing and how many users are necessary for usability tests. I think you'll really enjoy Dana's insights.

Read the full interview with Dana Chisnell

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June 17th, 2008

5-Second Tests Assess Your Site’s Most Important Pages

On your site, the content page is the user’s most frequent final destination. This page contains the information the user came to the site to find. Sites often have hundreds, if not thousands (and in some cases, millions) of these critical pages.

How can design teams be confident their content pages are understandable to users? How does a team ensure they’ve designed content pages that communicate the essential information effectively?

A simple usability testing technique can help design teams quickly measure how a content page performs with users. It’s called the 5-Second Test. In case you missed it, a few years back, I wrote an article about the 5-second test methodology, outlining how to set up these types of tests and when they are most effective.

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