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	<title>Perfetti Media &#187; user experience</title>
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	<link>http://www.perfettimedia.com</link>
	<description>Business strategy, marketing, and UX design expertise</description>
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		<title>Best Practices for Highly Successful Development Teams</title>
		<link>http://www.perfettimedia.com/user-experience/best-practices-for-highly-successful-development-teams/</link>
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		<pubDate>Mon, 20 Oct 2008 18:04:14 +0000</pubDate>
		<dc:creator>Christine Perfetti</dc:creator>
				<category><![CDATA[usability testing]]></category>
		<category><![CDATA[user experience]]></category>

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		<description><![CDATA[I just returned from the highly informative (and fun) User Interface Conference. At the conference, I taught the full-day seminar, Product Usability: Survival Techniques, sharing the results of years of research examining how successful development teams incorporate usability practices into their process. As part of the day, I share several best practices including:
1. Usability test [...]]]></description>
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		<title>Netflix: Always Thinking About Their Customers &#8211; Even When They Can&#8217;t Help</title>
		<link>http://www.perfettimedia.com/user-experience/netflix-always-thinking-about-their-customers-%e2%80%93-even-when-they-cant-help/</link>
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		<pubDate>Wed, 02 Jul 2008 19:37:18 +0000</pubDate>
		<dc:creator>Christine Perfetti</dc:creator>
				<category><![CDATA[customers]]></category>
		<category><![CDATA[user experience]]></category>

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		<description><![CDATA[As both a loyal Netflix customer and a Macintosh user, I&#39;ve always been disappointed that I can&#39;t take advantage of Netflix&#39;s Watch Instantly feature on my computer. The feature isn&#39;t currently supported for the Mac, and for months, I&#39;ve been asking myself why Netflix has chosen to ignore the needs of a large subset of [...]]]></description>
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