To get the most out of every usability test and make the biggest impact on your designs, it’s essential to learn the fundamentals of usability testing. At Perfetti Media, we’ve helped dozens of companies and agencies bring usability testing into their processes. In the latest episode of UX Ideas, we share the six essential steps for successful usability tests. If you’re just starting out with usability tests, we’ll share with you proven tips from our years of testing experience.
At Perfetti Media, we recently had the opportunity to research dozens of health insurance web sites to look at how users approach the task of applying for health coverage. During our research, we discovered many of the sites made mistakes we commonly see with home page designs. In this presentation, I share some of the approaches to avoid when designing your home page.
In part 2 of this presentation, I review the home pages of Kaiser Permanente, Blue Shield of California, PacifiCare, Blue Cross Blue Shield of Minnesota, Tufts Health Plan, and many others.
At Perfetti Media, we recently had the opportunity to analyze dozens of health insurance web sites to look at how users approach the task of applying for health coverage. During our research, we discovered many of the sites made mistakes we commonly see with home page designs. In this presentation, I share some of the approaches to avoid when designing your home page.
In part 1 of this presentation, I review the home pages of Google, Zappos, Health New England, Aetna, Blue Cross of Massachusetts, Upcoming.org, UrbanBaby, Craigslist, and many others.
For over a decade, I’ve been coaching design teams on how to conduct usability tests and gather user feedback early on in the development process. One of their biggest challenges is that they’re struggling to get buy-in from management and design team members for their tests.
I'm very excited to tell you all about the launch of UX Ideas, an online slide and video presentation series we'll be publishing twice a month. The goal of these short video presentations is to share the tips and techniques I'm currently teaching to design teams. But, instead of attending one of my seminars, you can watch right from your own desk.
In today's first episode of UX Ideas, I share best practices for facilitating usability tests. In the video, I discuss test set-up options, the three main roles of a test facilitator, and the facilitation techniques I've refined over a decade of running usability tests. (The video is 17 minutes.) I plan to publish a video presentation twice a month, so please let me know what you think so far. Watch the video now
What are your facilitation challenges? What techniques work best for you? Please share your comments below.
Christine
p.s. Special thanks to Eddie Sullivan of Chicken Wing Software for developing the technical infrastructure for UX Ideas. I'm thrilled to be taking advantage of this new format and sharing my thoughts with all of you. Read the rest of this entry »
